Your privacy is critically important to us. At Sharetribe we have a few fundamental principles:
Last updated: March, 1st 2018.
Contact details of the data controller:
- Sharetribe Oy
- Business ID (Finland): 2432359-2
- Address: Bulevardi 14 A, 00120 Helsinki, FINLAND
- Internet: www.sharetribe.com
- Email: firstname.lastname@example.org
Contact person in privacy matters:
- Antti Virolainen
- Address: Bulevardi 14 A, 00120 Helsinki
- Phone: +358 50 5311793
- Email: email@example.com
Collection of Personal Data
We collect Users' personal data through different means, which are explained below:
Most of the personal data we process is collected directly from the Users. Sharetribe may collect following personal data in the process of providing the Service:
Following data is processed by Sharetribe's payments processor (currently Paypal and Stripe, subject to change):
Sharetribe automatically collects and processes the following technical data about the User:
Furthermore, Sharetribe may also collect other anonymized statistics about the way the User uses the Services provided by Sharetribe.
Legal basis and purpose of processing personal data
Sharetribe processes personal data for three main purposes:
The primary purpose of collecting personal data is to provide the website sharetribe.com and Services, to issue accurate charges for the use of the Services and to manage the customer relationship. The processing of personal data in this case is based on the agreement between the Customer and Sharetribe. This concerns, for example, the data collected during the signing up for the Service, during the use of the Service and the technical data needed to run the Service in a secure manner and communications with Users.
(2) Marketing and other communications
Sharetribe may occasionally send its Customers (and End-Users when the relevant personal data has been collected by Sharetribe itself) email to inform about new features, solicit feedback, or provide information on what is going on with Sharetribe and its products, as well as the various marketplaces built using the sharetribe.com service. We base this on our legitimate interest to provide Users with relevant information as part of the Services and to promote our Services.
(3) Service development and research
We always work to make our Services better. Therefore, we may use the User's data to improve the Services. We base this processing on our legitimate interest to grow and develop. Sharetribe may also collect technical data for statistical purposes to compile anonymous, aggregated statistics, such as about the most popular marketplaces. Sharetribe may display information publicly to others in an aggregate format that does not reveal statistics of any single marketplace. Sharetribe does not disclose personal data other than as described below.
Disclosures of Personal Data
We may disclose personal data to third parties in the following cases:
Transfer of personal data outside of EU/EEA
When necessary and to the extent required for the successful provision of the Services, personal data may be transferred to third parties outside of EU/EEA. Sharetribe or its subcontractors shall not transfer personal data outside of EU/EEA without adequate safeguards required by applicable data protection law, such as standard contractual clauses. Sharetribe may also use Privacy Shield-certified subcontractors located in the U.S. For more information about the Privacy Shield framework developed by the U.S. Department of Commerce and the EU Commission and the related principles concerning processing of personal data, please see here.
Sharetribe uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful, and identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics, to help analyze how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.
Sharetribe may also use third party cookies for marketing purposes to collect information about Users' browsing habits and to remember visits in order to make advertising more relevant to that User and to his or her interests. These cookies are usually placed by third party advertising networks and social media providers, such as Doubleclick, Google Adwords and Twitter. A list of used third parties is available here.
Retention of personal data
Exceptionally, Sharetribe may retain personal data for a longer period if we have a legitimate reason or an obligation to store data for the purposes of criminal investigation or other corresponding reason.
If a User thinks there is a problem with the way Sharetribe is processing personal data, the User has a right to file in a complaint to a data protection authority in the EU. In Finland the competent authority is the Data Protection Ombudsman. The User may contact Finnish Data Protection Ombudsman through this link.