Essential marketplace features

Start at 90% done with our no-code marketplace builder

A landing page of a sample yoga class marketplace. Overlaid is a snippet of a chat conversation on the marketplace and a search filter bar with the filters difficulty and price.

Users and listings

Launch your marketplace with a streamlined user experience

A sample page for a marketplace user called Juho. Juho looks a lot like Sharetribe's CEO, also called Juho. The page includes two bike listings from Juho as well as glowing reviews as both a renter and a customer.

In the background, images of two people wearing print t-shirts, photographed from the back, and three green shirts on hangers. Two inbox banners overlaid in boxes on top show messages from prospective buyers. Another box shows the availability management feature for listings.

User profiles

Get a seamless signup process, beautiful user profiles, and storefronts

: Users sign up easily with email through a simple form and determine their passwords. The signup includes email verification to make sure everyone receives important notifications from the marketplace. You can also enable login through built-in integrations with Google and Facebook.
: Every user gets a profile where others can get to know them. The profiles include a name, description, custom details, listings, and previous ratings from others to create trust.
: Supplier profiles double as public storefronts that display their listings, reviews, and more.
: Users manage their profile, details, account, and payment details in their dashboards. Customers can easily find their orders and messages. Suppliers can also see pending orders and manage their listings and payout details.
: Customize your marketplace's onboarding flow and user profiles to your needs. Create different user groups, such as providers and customers. Ask them for different information during signup. Control what each user type sees in their account.

A customer has chosen to book a bike rental with a helmet: this is slightly more than just booking the bike but much safer!

An image displaying the different elements of a listing page: images, a map, and a purchase form.

A customer has received an offer for a yoga class team evening event. They have the options to accept the offer, reject the offer, or make a counter offer.

A snapshot of a landing page for Localtribe, a sample marketplace in Finnish Lapland. Overlaid is a classified ad. Someone is looking for a roommate in Lapland.

A snapshot of a landing page for Localtribe, a sample marketplace in Finnish Lapland. Overlaid are two boxes, one for reserving a snowshoeing tours and another where the tour company is looking for tour guides.

Listing types

Decide how customers interact with listings

: Bookings in a Sharetribe marketplace can have availability by the day, night, or hour—or you can let providers determine another length for bookings. You can also decide if bookings should have one or multiple seats per time slot and if providers can add multiple price variations to listings.
: Sell products with inventory. Choose one-item inventory for unique items and multiple-item inventory for new products.
: Build a marketplace where customers and suppliers can negotiate on the price, using a regular or reverse transaction flow. Customers can request for quotes from providers or post requests on the marketplace and get multiple offers.
: Make transactions conversations without online payments with the free messaging feature. Perfect for sites where the matching itself is the value.
: Allow multiple different transaction flows in your marketplace by creating different listing types. Configure up to 20 listing types without coding.

A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below the image, a listing creation page is opened on the Details tab. A seller is filling in the manufacturer, shirt type, description and condition.

On the top, an image of a woman sitting cross-legged in a yoga studio. Below, the listing creation page is opened on the Details tab. The page asks for a class title, yoga type, class description, and duration. Further tabs include location, pricing, availability, and photos. Overlaid on top is a search thumbnail for the completed listing.

Three images of yoga-related things. First, a comfortable yoga studio with plants and pillows. Below, two people doing yoga. A snapshot of the weekly availability management tool is overlaid on top. The provider is removing Wednesdays from availability.

A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below are images of people wearing t-shirts and a map. Overlaid on top is a box where a buyer is selecting the delivery method: pick-up or shipping.

Listing creation

Tap into a powerful, built-in listing creation flow

: Enjoy the smooth step-by-step listing creation. Let suppliers post listings on your platform to facilitate transactions.
: Each listing has a set of default data to make sure basics are covered: title, description, location, pricing, availability or inventory, and images.
: Suppliers determine availability when creating the listing. They add a default schedule and can easily add exceptions to availability.
: Suppliers determine inventory when creating the listing and can edit it later.
: Suppliers choose delivery methods when adding a product listing: pickup, shipping, or both. They can also define the pickup location and shipping fees.

In the background, images of two people wearing print t-shirts and three green shirts on hangers. Overlaid on top is a category filter, with style as the main category. Someone has chosen the Band tee subcategory.

A search page for the Localtribe marketplace. On top of the page, there's a category filter, with accommodation chosen as the category. Further accomodation-specific filters for rent and pets allowed are shown.

Listing categories

Organize your listings into groups with categories

: Create up to three levels of listing categories. Main categories for top-level separation between listings. Two levels of subcategories to help people narrow down their search.
: Listings in different categories might need completely different information from each other. Create category-specific listing fields to build unique listing data structures.

The listing creation form. Someone is creating a listing, "Powerful mountain bike." The listing has a free text field for the maintenance history.

A listing creation form, where someone is adding a bike called urban cruiser. The form has a choose multiple listing field for accessories. The supplier has chosen the options bell, lights, and mudguard.

A mountain bike listing page with images, info, and a map. A number custom field shows that the year of manufacture of the bike is 2016.

Custom fields

Collect the exact data you need from your suppliers

: Create free text listing and user fields where users can enter information.
: Create a listing or user field with a selection of options. Allow users to choose one or multiple options.
: Add user and listing fields that collect whole numbers with a minimum and maximum value. You can also use the field as a listing search filter.
: Let users embed a YouTube video to their user profile or listings.
: Decide if listing fields are mandatory or optional to fill at listing creation.

Search results filtered to yoga teaching offered by single class. The other listing type option is buying a multi-class package.

Listings of different bikes on a bike rental marketplace. Overlaid on top is a box with search filters. You can filter by category, price, keywords, and tire size.

In the background, a category filter on the search results page of a bike rentail marketplace. Overlaid on top is the feature in Console. The operator is creating a category filter and making it a primary filter.

Listing search

Create a smooth search and filtering experience for customers

: Our versatile search experience works for both local and global marketplaces. Make your primary search function location-based or keyword-based.
: Create unique search experiences based on the type of listing someone is looking for. Add a listing type filter on your search page or build entirely separate paths for different audiences.
: Help customers find what they're looking for with categories. Add category-specific filters to build a dynamic search experience.
: Let customers filter search results by availability, keywords, and price.
: Customize your search experience to your marketplace’s needs. Use your custom listing fields as search filters and create a unique filtering experience.
: Let customers sort search results by filters like price, date, and keyword relevancy.

Transactions

Get out-of-the-box support for marketplace transactions

The checkout page for yoga class booking with payment card and billing details. The booking is for a class called Ashtanga vinyasa yoga.

Someone is about make a yoga clas booking. The marketplace operator has added a field to ask the customer's skill level to the checkout flow.

The checkout page for bike rental booking with payment card and billing details. The booking is for a bike called Downhill Destroyer. Overlaid is a bix that shows many accepted currencies, from pounds to dollars to euros.

Secure online payments

Facilitate payments between suppliers and customers

: Get a built-in, industry standard checkout process, complete with collecting billing details and payments. Let customers save their payment card for future sessions.
: Ask users for the right information at the beginning of a transaction. Use transaction fields to structure bookings, purchases, inquiries, offers, or requests with relevant details. Make transacting clear, easy, and efficient.
: Sharetribe uses Stripe to facilitate online payments. Stripe is a leading online payment processor for businesses of all sizes and has excellent solutions for marketplaces.
: Collect all the necessary information from your suppliers to send them money. Stripe conducts a Know Your Customer process for each supplier who signs up to receive payments through your platform.
: Through Stripe, Sharetribe automatically supports payments in 26 countries. Find out if we support payments in your currency.
: Once a transaction is over, Stripe will automatically send a payment to the supplier. You do not need to send money to anyone manually.
: Stripe holds the customer's payment until a transaction is complete. The supplier will receive the money when the booking period is over or when the customer has received their order.

A snapshot of a sample marketplace for selling t-shirts. Overlaid on top are three boxes showing an equation: Zapier plus Chargebee equals subscriptions.

The Localtribe welcome page, overlaid with Sharetribe, Zapier, and Stripe logos in succession to signal these can be combined.

Three images of t-shirts, overlaid with Sharetribe, Zapier, and Stripe logos in succession to signal these can be combined.

Monetization

Monetize your marketplace from day one

: Split payments between yourself and the supplier. Charge a commission from your customers, providers, or both. Decide percentage and minimum commission rates in Console or charge a flat fee. You receive your commission automatically from each paid transaction.
: Restrict access to your marketplace or limit posting, viewing, or transaction rights with Sharetribe's access control features. Use Sharetribe's pre-built Zapier integration and a payment service like Stripe to automate subscription payments and collect recurring payments from your users.
: Turn on listing approval and implement listing fees to get a listing published. Use Sharetribe's Zapier integration and a payment service like Stripe to automate listing fee payments.
: Build a simple reverse marketplace flow where customers post listings and suppliers reach out to them. Charge suppliers a lead fee before granting them the right to contact a customer and revoke the right afterward. Use Sharetribe's Zapier integration and a payment service like Stripe to automate the flow.

Conclude every transaction with two-sided reviews to build trust

: Two-sided reviews are an industry standard. Collect reviews automatically from customers and suppliers after a transaction.
: Get the industry-standard review structure. Five-star ratings are an easy and fast way to evaluate different listings. Text reviews give more detail about the experience.
: To prevent feedback extortion, reviews are only published once both parties have left them or the review period is over.
: The reviews a user has received appear on their listings and profiles. Build trust with visible reviews. Add and edit review content when needed.

A conversation about booking a yoga class in chat format between a yoga studio and a prospective student. The customer wants to know if thew classes are suitable for beginners. They are.

A box with an email notification to Janne, a tour customer, overlaid on top of a map and a listing bubble. The email shows the tour provider Lapland Tour's message from the marketplace and has a call-to-action button to answer the message.

Messaging

Enable in-app communications to help your users connect

: Allow your customers and suppliers to send messages to each other.
: Each user has an inbox where they receive messages of booking requests, accepted bookings, new messages, and more.
: Choose the email notifications that are sent from your marketplace. Determine the content and style of the emails. No user will miss a new booking request or order.

Marketplace management tools

Manage your marketplace business at any scale with world-class tools.

Learn more about Sharetribe's marketplace management tools

Start your 14-day free trial

Create a marketplace today!

Launch quickly, without coding
Extend infinitely
Scale to any size

Start free trial

No credit card required

Essential marketplace features

Start at 90% done with our no-code marketplace builder

Launch your marketplace with a streamlined user experience

Get a seamless signup process, beautiful user profiles, and storefronts

Smooth signup

User profiles

Storefronts for suppliers

User dashboards

Customizable user data

Decide how customers interact with listings

Booking

Purchase

Price negotiation

Free messaging

Multiple listing types

Tap into a powerful, built-in listing creation flow

Streamlined listing creation process

Default listing data

Availability management

Inventory management

Delivery options

Main categories and subcategories

Category-specific listing data

Collect the exact data you need from your suppliers

Open data fields

Data fields with options

Number fields

Video fields

Mandatory and optional fields

Create a smooth search and filtering experience for customers

Location or keyword search

Listing type filter

Category filter

Availability, keyword, and price filters

Custom filters

Sorting options

Get out-of-the-box support for marketplace transactions

Facilitate payments between suppliers and customers

Built-in checkout

Custom transaction fields

Secure payments

KYC process for suppliers

Payments in 26 countries

Automatic payouts

Delayed payouts

Monetize your marketplace from day one

Collect a commission

Charge a subscription

Charge a listing fee

Charge a lead fee

Conclude every transaction with two-sided reviews to build trust

Two-sided review system

Five-star ratings and text reviews

Double-blind review process

Reviews in profiles and listings

Enable in-app communications to help your users connect

Messaging system

Inbox

Email notifications

Manage your marketplace business at any scale with world-class tools.

Create a marketplace today!