You can create a marketplace with Sharetribe anywhere in the world. However, if you want to use Sharetribe's built-in Stripe integration to process online payments between your customers and providers, your platform and your provider users (those who receive payouts) need to be in one of the following 36 countries:
Czech Republic 🇨🇿
France (Metropolitan France + French overseas regions and territories (French Guiana, Guadeloupe, Martinique, Mayotte, Saint-Martin, Réunion)) 🇫🇷
Hong Kong 🇭🇰
Mexico (only supported for marketplaces within Mexico) 🇲🇽
New Zealand 🇳🇿
The Netherlands 🇳🇱
The United Kingdom 🇬🇧
The United States 🇺🇸
If you want to process online payments in a country or a currency that is not listed above, you need to customize your marketplace with code to add support for a payment provider that supports sending payouts to your chosen country.
You can use one of the following 18 currencies for online payments with Stripe:
Australian Dollar, AUD
British Pound, GBP
Bulgarian Lev, BGN
Canadian Dollar, CAD
Czech Koruna, ZK
Danish Krone, DKK
Hong Kong Dollar, HKD
Japanese Yen, JPY
Mexican Peso, MXN
New Zealand Dollar, NZD
Norwegian Krone, NOK
Polish Złoty, PLN
Romanian Leu, RON
Singapore Dollar, SGD
Swedish Krona, SEK
Swiss Franc, CHF
United States Dollar, USD
If you want to process online payments in a currency that is not listed above, you need to customize your marketplace with code to add support for a payment provider that supports your chosen currency.
Please note that changing the marketplace currency can only be done by a member of the Sharetribe team. If you wish to change your currency, please send us an email at email@example.com or a message through the chat widget in your Console, and let us know which currency you would like to use.
What happens when the currency is changed?
After the Sharetribe team enables your new currency, you or your users should close listings created with the old currency and create new listings with the new currency.
The most common scenario is that you will only need to deal with any test listings you created yourself in the Test environment. If that is the case, the Sharetribe customer team can help change the currency of all the listings.
If you are changing your currency and you have a Live environment, deleting and re-creating listings might not be a viable option. You can reach out to us at firstname.lastname@example.org, and we will help you figure out a solution.
Can my marketplace support payments in multiple currencies?
Your marketplace displays a single currency by default, but your payment system is capable of processing many different currencies. Therefore, buyers from all over the world can purchase listings even if their currency does not match the seller’s currency. Stripe, the payment processor, converts currencies automatically in this case.
If you would like to display multiple currencies in your marketplace, including capabilities like letting sellers choose the currency they offer their listing in or letting buyers choose which currency they see, then you will need to customize your marketplace with code. The fastest way to extend with custom code if you are not a developer yourself is to hire a verified Sharetribe developer directly via the Expert directory or by getting recommendations from Sharetribe.
We share more tips on how to hire a developer and prepare your requirements in this article.