Flexible transaction engine

Develop unique transaction flows with Sharetribe’s flexible transaction engine

A sample landing page for a local marketplace in Lapland. Overlaid on top are a booking form for Fatbike tours and a transaction graph.

Build your ideal transaction flow

Design a unique transaction process and get an API for it from Sharetribe’s developer platform

A sample graph for a transaction with Sharetribe shows the buyer and seller's journeys from inquiry and payment to delivery and reviews.

A snippet of code showing API calls and returning data of a transaction

A transaction graph in Sharetribe's transaction process visualiser

The home page of a marketplace based in Finnish Lapland. Overlaid on top is a box showing code and the acronym API.

Design a transaction flow

Create a transaction process in four simple steps

Create a flowchart of your optimal transaction process. Decide who can do what and when.

Use a simple markup language to describe your transaction flow to Sharetribe’s software.

Check Sharetribe’s transaction process visualizer to make sure it matches your intended process.

Sharetribe gives you an API for your process. You only need to modify your user interface to match it.

Customize your transactions to the smallest detail

If you can imagine it, you can model it with Sharetribe

A customer is asking for more details from a yoga studio. They end up asking for a quote from the studio for a private class for 10 people.

The default booking transaction process graph has been modified to include discounts and insurance.

The default purchase transaction process graph has been modified to include bidding and delivery.

The default negotiation transaction process graph has been modified to include milestones and file uploads.

A snapshot of a landing page for Localtribe, a sample marketplace in Finnish Lapland. Overlaid are two boxes, one for reserving a snowshoeing tours and another where the tour company is looking for tour guides.

Unique workflows

Develop your ideal transaction flow

: Sharetribe comes with four different kinds of transaction processes: calendar bookings, purchases, price negotiation, and free messaging. You can modify these transaction processes to your exact needs.
: Allow instant bookings, discounts, or cleaning fees. Add unique booking units like minutes or months. Integrate with an insurance provider to build trust. Embed a video call system to bookings.
: Add steps like auctions or silent bidding, price negotiation, or discount codes. Integrate with a shipping service or an insurance provider.
: Modify the price negotiation flow to fit your exact needs. Add features like project milestones, additional payments or multi-payout schedules, limitations on counter offers, and file uploads.
: Add different transaction flows for different situations. Allow both instant bookings and requesting a quote. Add both purchases and bookings on the same platform. Enable both regular and reverse transactions.

Images of a modern cottage, a city bike, and a sports bike are overlaid with two booking forms. The first is for a cozy cottage with a fireplace at 199 dollars per night. The second is for a versatile hybrid fitness bike at 35 euros per day.

A customer is about to book two bikes for one day. A breakdown shows the price of the booking.

A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below the image, a listing creation page is opened on the Details tab. Overlaid on top is the stock management feature. The seller is updating the stock to ten t-shirts.

A sample booking request overlaid with a t-shirt purchase form. Below the quantity, there's an option to choose the t-shirt size.

A conversation about booking a yoga class in chat format between a yoga studio and a prospective student. The customer wants to know if thew classes are suitable for beginners. They are.

A box with an email notification to Janne, a t-shirt buyer, overlaid on top of a map and a listing bubble. The email shows the message from the seller and has a call-to-action button to answer the message.

A page showing elements of a listing page: an image of a restful person doing yoga and map where the class happens. Overlaid is a box where a yoga provider and student are about to give each other five-star reviews.

Actions

Modify the steps in your flow

: Enable any length of calendar booking from five-minute slots to months-long rentals and update provider availability accordingly.
: Reduce seats automatically when bookings are made.
: Let customers and providers negotiate on price through quotes, counter offers, and price updates.
: Automatically vacate or replenish inventory when orders are made or canceled.
: Control the payment flow between your customers, suppliers, and your marketplace. Automate off-session payments, collect commission, and delay payouts.
: Collect and reveal data at specific points during a transaction. Ask for and share order details, addresses, contact information, and more.
: Attach a conversation to any transaction. Let your users message each other, negotiate, and agree on details.
: Send users email notifications based on manual or automated actions. Schedule reminders, prompts, and more.
: Decide if a customer and supplier should review each other. Control the length of the review period and when reviews get published.

Three images of a cozy cottage with a fireplace. The images are overlaid with a booking form and a box with code that shows cleaning costs 25 euros per person.

A yoga studio is adding different yoga classes that they offer with different lengths and price.

The checkout page for a t-shirt order with billing details. Overlaid on top are a purchase form with a Buy now button and another box where the buyer can enter a discount code.

A code snippet and a pie chart with three different sectors

Flexible pricing

Build versatile pricing with add-ons, discounts, and more

: Let suppliers include additional services or items in their offering, such as a rental cleaning fee.
: Let suppliers offer multiple different pricing packages in the same listing.
: Offer discounts for longer bookings or first-time purchases. Give suppliers personal discount codes to share with their customers.
: Use different commissions rates for different users or categories. Alter commission dynamically based on supplier sales volume.
: Integrate a coupon service and allow customers to use discount coupons and vouchers to pay on your marketplace.
: Differentiate pricing between high and low seasons.
: Set flexible prices based on demand.
: Calculate tax rates automatically.

Images of a modern cottage, a city bike, and a sports bike are overlaid with two listings waiting for approval from the marketplace operator.

A code snippet an icon of a money note with two arrows pointing in opposite directions

Code snippets and icons for a shield and a car crash

Unhappy paths

Design for the unexpected

: Decide what actions to take on behalf of your users. Move transactions forward, handle cancellations, and resolve disputes.
: Set custom cancellation rules and give refunds when something goes wrong.
: Automate peace of mind. Integrate an insurance provider or a deposit system.

Customizable data schema

Store and reveal important information at specific points in your transaction flow with the help of customizable data.

Learn more about customizable data schema

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Flexible transaction engine

Develop unique transaction flows with Sharetribe’s flexible transaction engine

Design a unique transaction process and get an API for it from Sharetribe’s developer platform

Create a transaction process in four simple steps

Draw your transaction process

Describe your process to the developer platform

See it visualized

Only build the frontend

If you can imagine it, you can model it with Sharetribe

Develop your ideal transaction flow

Customizable built-in transaction processes

Calendar bookings

Purchases

Negotiation and quotes

Multiple transaction flows

Modify the steps in your flow

Bookings

Seats

Offers and quotes

Stock and inventory

Payments

Data collection

Messages

Notifications

Reviews

Build versatile pricing with add-ons, discounts, and more

Add-ons

Price and length variations

Discounts and promotions

Complex commission structures

Coupons and vouchers

Seasonal pricing

Dynamic pricing

Taxes

Design for the unexpected

Operator actions

Cancellations and refunds

Deposits and insurance

Create a marketplace today!