Sharemates and other third-party integrations are available in the "Pro" and "Extend" plans. See details on Sharetribe's pricing.
Sharemates is a ready-made operator dashboard and end-user dashboard that sits on top of your Sharetribe marketplace. It gives marketplace founders the tools they need to manage day-to-day operations, and gives their providers and customers a dashboard to complete verification, view transactions, and manage their listings, revenue, and payouts — without needing to build any of this from scratch.
Sharemates consists of two applications:
Operator dashboard — for marketplace founders and administrators. Configure your marketplace, view users, listings, transactions, and revenue, review verification documents, run marketing email campaigns, referral programs, and marketplace credit campaigns, set up integrations, and manage notification rules.
End-user dashboard — for providers and customers. Connect Shopify, complete identity verification, view transactions, and manage listings, revenue, and payouts to providers.
What capabilities are in Sharemates
For operators
Configure marketplace branding (logo, colours) and enter listing types, custom fields, and categories
Set up user types and access control rules. Control who can view listings, post listings, or initiate transactions
Require identity verification (via Didit) before users can take certain roles
Require document verification: define which documents each user type must upload, review and approve or deny the uploads, and grant posting rights once every required document is approved
Enable instant booking for automatic approval of bookings and configure rules for which listings can and cannot be booked instantly
View users, listings, and transactions, with bulk listing actions (approve, open, close)
Track marketplace revenue and profit, including monthly reporting and per-seller breakdowns
Monitor operations from a home dashboard with key metrics, recent activity, a “needs your attention” queue, and a setup checklist
Set up operator email notifications triggered by transaction events or when an end-user updates their user fields
Send marketing email campaigns to marketplace users, with audience filtering, scheduling, test sends, and unsubscribe handling
Run a referral program, with referral settings and a referral performance dashboard
Run marketplace credit (promo code) campaigns, with claim reports
Connect third-party integrations: Stripe, HubSpot, and Didit
For providers and customers
Sync products from Shopify store for easier onboarding
Complete identity verification via Didit to unlock features on the marketplace like posting rights or transaction rights
View transactions
Manage their own listings, including bulk open and close actions (providers)
Track revenue with a monthly summary and top listings by revenue (providers)
View payout reports reconciled against Stripe bank payouts, with CSV export (providers)
Share a referral link and track referral credits
Integrations
Integration | What it does |
Shopify | Automatically sync products, images, variants, and stock levels from a Shopify store into marketplace listings |
Didit | Identity verification (KYC) for providers and customers. Use it to verify government-issued ID before granting access to features on the marketplace |
Stripe | Pull payment data (charges, payouts, transfers) into Sharemates for more visibility into the financials of transactions |
HubSpot | Sync marketplace users and transaction data into HubSpot CRM for customer relationship management |
How Sharemates works with Sharetribe
Sharemates connects to your Sharetribe marketplace using the Sharetribe Integration API. Your Sharetribe marketplace remains the source of truth for all data like users, listings, transactions, messages, and stock. The Sharetribe Console also handles your core marketplace configuration (transaction process, pricing, etc.).
Sharemates sits alongside Console, expanding its capabilities. Operators should use it to automate notification and access control workflows. Sharemates also gives enhanced visibility into users’ verification status and the marketplace’s financials.
Sharemates also expands capabilities for end-users of your marketplace through an external dashboard. Your marketplace customers and providers can login to verify their identity, sync their products to your marketplace from their Shopify store, or see more information about their transactions and conversations.
How much does Sharemates cost
The team behind Sharemates are interested in working with many different Sharetribe founders in order to develop and expand the tools capabilities. During this time of learning and expansion, there is no fixed price. The team ask that you contact them at sharemates@scaleupconsulting.com.au to discuss your needs, how they can make Sharemates a good fit for you, and at what price.
How to take Sharemates into use
To set up Sharemates for your Sharetribe marketplace:
Contact Scaleup at sharemates@scaleupconsulting.com.au or book a call via scaleupconsulting.com.au/sharemates.
Scaleup will configure the operator dashboard and end-user dashboard for your marketplace, including branding, user types, and any integrations you need.
Once set up, you'll receive login access to your operator dashboard and a link to share with your providers and customers for the end-user dashboard.
Get in touch with the team behind Sharemates at sharemates@scaleupconsulting.com.au or via the contact form at scaleupconsulting.com.au/sharemates if you have any questions.