Hi,
We recently migrated to open-source a few weeks ago with the help of a freelance developer (who has now disappeared). He set up Sendgrid and it worked fine, until we decided to change to another sendgrid account, then emails for transaction notifications and messages between members stopped being processed by Sendgrid (they are not even shown in the activity tab). All other email functions (forgot password, feedback for the site admin) work fine.
We have then switched back to the original sendgrid account but the same problem persists.
Here are sendgrid parameters in config.yml.
mail_delivery_method: ‘smtp’
smtp_email_address: ‘smtp.sendgrid.net’
smtp_email_port: 587
smtp_email_domain: ‘sendgrid.net’
smtp_email_user_name: ‘apikey’
#smtp_email_password: …
smtp_email_password: …
(We just put the APIKEY generated by sendgrid into the password line)
Could somebody help point us in the right direction to solve this problem?