# Essential marketplace features

## Start at 90% done with our no-code marketplace builder

![A landing page of a sample yoga class marketplace. Overlaid is a snippet of a chat conversation on the marketplace and a search filter bar with the filters difficulty and price.](https://images.prismic.io/sharetribe/e30a156d-cfa9-4097-a248-fab9ad049b27_Hero+-+Essential+marketplace+features.png?auto=compress%2Cformat&fit=max&w=3840)

Users and listings

## Launch your marketplace with a streamlined user experience

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![The landing page of a sample marketplace for yoga classes is overlaid with a signup form with fields for email, first and last names, and password. But you can also sign up through Facebook or Google.](https://images.prismic.io/sharetribe/eaa48443-322f-4c3d-84b9-329f98a721de_Custom+integrations+3+%E2%80%93++Add+any+social+or+third-party+login.png?auto=format%2Ccompress&fit=max&w=3840)

![A sample page for a marketplace user called Juho. Juho looks a lot like Sharetribe's CEO, also called Juho. The page includes two bike listings from Juho as well as glowing reviews as both a renter and a customer. ](https://images.prismic.io/sharetribe/37491483-1ae3-4e58-a3c1-3d8f35ca1b7c_Users+and+listings+2+-+Customer+profiles.png?auto=compress%2Cformat&fit=max&w=3840)

![A sample page for a yoga class provider called Serenity Flow Studios. The logo of the yoga school is overlaid on top. Beneath it, someone is about to give them a five-star review. The page also includes glowing reviews from other customers.](https://images.prismic.io/sharetribe/db864ff2-ee70-47a7-8968-874b053e8e66_Users+and+listings+2+-+Customer+profiles.png?auto=compress%2Cformat&fit=max&w=3840)

![In the background, images of two people wearing print t-shirts, photographed from the back, and three green shirts on hangers. Two inbox banners overlaid in boxes on top show messages from prospective buyers. Another box shows the availability management feature for listings.](https://images.prismic.io/sharetribe/a380361b-ae01-45a6-8428-643fab69be91_User+profiles+4+%E2%80%93+User+dashboards.png?auto=compress%2Cformat&fit=max&w=3840)

![A sample profile page for yoga studio called Serenity Flow. Overlaid is a signup form with custom fields where the owner, Jane, is creating the account.](https://images.prismic.io/sharetribe/ZmFwgZm069VX1gJv_Usersandlistings-Usertypesandfieldsservice.png?auto=format%2Ccompress&fit=max&w=3840)

User profiles

### Get a seamless signup process, beautiful user profiles, and storefronts

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#### Smooth signup

Users sign up easily with email through a simple form and determine their passwords. The signup includes email verification to make sure everyone receives important notifications from the marketplace. You can also enable login through [built-in integrations](/features/pre-built-integrations/) with Google and Facebook.

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#### User profiles

Every user gets a profile where others can get to know them. The profiles include a name, description, custom details, listings, and previous ratings from others to create trust.

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#### Storefronts for suppliers

Supplier profiles double as public storefronts that display their listings, reviews, and more.

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#### User dashboards

Users manage their profile, details, account, and payment details in their dashboards. Customers can easily find their orders and messages. Suppliers can also see pending orders and manage their listings and payout details.

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#### Customizable user data

Customize your marketplace's onboarding flow and user profiles to your needs. Create different user groups, such as providers and customers. Ask them for different information during signup. Control what each user type sees in their account. Add operator-controlled metadata to assign things like verification or power-user status. 

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![A customer has chosen to book a bike rental with a helmet: this is slightly more than just booking the bike but much safer!](https://images.prismic.io/sharetribe/aA9ajPIqRLdaBqmF_rentalpricevariations.png?auto=format%2Ccompress&fit=max&w=3840)

![An image displaying the different elements of a listing page: images, a map, and a purchase form.](https://images.prismic.io/sharetribe/ffc0a28e-760d-4a51-b89b-ed5e1118e3c8_Users+and+listings+3+-+Stunning+listing+pages.png?auto=compress%2Cformat&fit=max&w=3840)

![A customer has received an offer for a yoga class team evening event. They have the options to accept the offer, reject the offer, or make a counter offer.](https://images.prismic.io/sharetribe/aOe9WZ5xUNkB1ykT_counteroffer.png?auto=format%2Ccompress&fit=max&w=3840)

![A snapshot of a landing page for Localtribe, a sample marketplace in Finnish Lapland. Overlaid is a classified ad. Someone is looking for a roommate in Lapland.](https://images.prismic.io/sharetribe/49f5dc5a-4e24-45b9-a461-5c75be1bd0e6_Realize+any+marketplace+concept+1+%E2%80%93+Classified+ads.png?auto=compress%2Cformat&fit=max&w=3840)

![A snapshot of a landing page for Localtribe, a sample marketplace in Finnish Lapland. Overlaid are two boxes, one for reserving a snowshoeing tours and another where the tour company is looking for tour guides.](https://images.prismic.io/sharetribe/6d5485b8-4f44-4a73-ad63-f6f4faa12ed6_Realize+any+marketplace+concept+4+-+Multiflow+marketplace.png?auto=compress%2Cformat&fit=max&w=3840)

Listing types

### Decide how customers interact with listings

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#### Booking

Bookings in a Sharetribe marketplace can have availability by the day, night, or hour—or you can let providers determine another length for bookings. You can also decide if bookings should have one or multiple seats per time slot and if providers can add multiple price variations to listings.

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#### Purchase

Sell products with inventory. Choose one-item inventory for unique items and multiple-item inventory for new products. 

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#### Price negotiation

Build a marketplace where customers and suppliers can negotiate on the price, using a regular or reverse transaction flow. Customers can request for quotes from providers or post requests on the marketplace and get multiple offers.

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#### Free messaging

Make transactions conversations without online payments with the free messaging feature. Perfect for sites where the matching itself is the value.

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#### Multiple listing types

Allow multiple different transaction flows in your marketplace by creating different listing types. Configure up to 20 listing types without coding.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below the image, a listing creation page is opened on the Details tab. A seller is filling in the manufacturer, shirt type, description and condition.](https://images.prismic.io/sharetribe/74b34d77-cf32-4971-8bef-3c7c2f31505d_Users+and+listings+2+-+Streamline+listing+creation.png?auto=compress%2Cformat&fit=max&w=3840)

![On the top, an image of a woman sitting cross-legged in a yoga studio. Below, the listing creation page is opened on the Details tab. The page asks for a class title, yoga type, class description, and duration. Further tabs include location, pricing, availability, and photos. Overlaid on top is a search thumbnail for the completed listing.](https://images.prismic.io/sharetribe/15952e2f-490b-4b14-846e-0a075c8b3b0b_Users+and+listings+3+-+Streamline+listing+creation.png?auto=compress%2Cformat&fit=max&w=3840)

![Three images of yoga-related things. First, a comfortable yoga studio with plants and pillows.  Below, two people doing yoga. A snapshot of the weekly availability management tool is overlaid on top. The provider is removing Wednesdays from availability.](https://images.prismic.io/sharetribe/9fd2e3b1-d613-4ef8-b0c3-cefe8598c2b3_Availability+management+1+-+Availability+management.png?auto=compress%2Cformat&fit=max&w=3840)

![A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below the image, a listing creation page is opened on the Details tab. Overlaid on top is the stock management feature. The seller is updating the stock to ten t-shirts.](https://images.prismic.io/sharetribe/e4baaa3e-96ae-4720-a44f-308ade24f9a9_Inventory+management+2+-+Inventory+editing.png?auto=compress%2Cformat&fit=max&w=3840)

![A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below are images of people wearing t-shirts and a map. Overlaid on top is a box where a buyer is selecting the delivery method: pick-up or shipping. ](https://images.prismic.io/sharetribe/cfb11471-00a3-41a1-a872-e95b08b78208_Payments+2+-+Shipping+and+pick-up+as+delivery+options.png?auto=compress%2Cformat&fit=max&w=3840)

Listing creation

### Tap into a powerful, built-in listing creation flow

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#### Streamlined listing creation process

Enjoy the smooth step-by-step listing creation. Let suppliers post listings on your platform to facilitate transactions.

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#### Default listing data

Each listing has a set of default data to make sure basics are covered: title, description, location, pricing, availability or inventory, and images.

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#### Availability management

Suppliers determine availability when creating the listing. They add a default schedule and can easily add exceptions to availability. 

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#### Inventory management

Suppliers determine inventory when creating the listing and can edit it later.

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#### Delivery options

Suppliers choose delivery methods when adding a product listing: pickup, shipping, or both. They can also define the pickup location and shipping fees.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![In the background, images of two people wearing print t-shirts and three green shirts on hangers. Overlaid on top is a category filter, with style as the main category. Someone has chosen the Band tee subcategory.](https://images.prismic.io/sharetribe/ZkNZjCol0Zci9G61_categoriesproductmarketplaces.png?auto=format%2Ccompress&fit=max&w=3840)

![A search page for the Localtribe marketplace. On top of the page, there's a category filter, with accommodation chosen as the category. Further accomodation-specific filters for rent and pets allowed are shown.](https://images.prismic.io/sharetribe/ZkNgGyol0Zci9HDl_categoriesothermarketplaces.png?auto=format%2Ccompress&fit=max&w=3840)

Listing categories

Organize your listings into groups with categories

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#### Main categories and subcategories

Create up to three levels of listing categories. Main categories for top-level separation between listings. Two levels of subcategories to help people narrow down their search.

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#### Category-specific listing data

Listings in different categories might need completely different information from each other. Create category-specific listing fields to build unique listing data structures.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![The listing creation form. Someone is creating a listing, "Powerful mountain bike." The listing has a text field for the maintenance history.](https://images.prismic.io/sharetribe/c3efbc34-e815-4d30-8800-9f3b87d24481_1+-+Open+data+fields.png?auto=compress%2Cformat&fit=max&w=1920)

![A listing creation form, where someone is adding a bike called urban cruiser. The form has a choose multiple listing field for accessories. The supplier has chosen the options bell, lights, and mudguard.](https://images.prismic.io/sharetribe/6b29844c-dd63-4be5-8c93-baac60d0ae33_2+-+Fields+with+options.png?auto=compress%2Cformat&fit=max&w=3840)

![A mountain bike listing page with images, info, and a map. A number custom field shows that the year of manufacture of the bike is 2016.](https://images.prismic.io/sharetribe/ZmrV9Zm069VX1tfv_Marketplaceessentials-Numberfield.png?auto=format%2Ccompress&fit=max&w=3840)

![A sample profile page for a yoga class provider called Serenity Flow Studios. The page has an introductory video.](https://images.prismic.io/sharetribe/Z1wGnJbqstJ98d-Y_videofield.png?auto=format%2Ccompress&fit=max&w=3840)

![](https://images.prismic.io/sharetribe/2efcd10c-838b-4f3e-afa5-f5f2e9d5b67e_3+-+Mandatory+and+optional+fields.png?auto=compress%2Cformat&fit=max&w=1920)

![A sample page for a marketplace user called Juho. The operator has added two metadata fields, verified user and top rated, and added values to both to Juho's profile. Juho is a verified user and is a 5-star provider.](https://images.prismic.io/sharetribe/aeIsAp1ZCF7ETTJY_essentials_metadata.png?auto=format%2Ccompress&fit=max&w=3840)

Custom fields

### Collect the exact data you need from your suppliers

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#### Open data fields

Create text fields where users can enter the information you want listings and user profiles to include.

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#### Data fields with options

Create a listing or user field with a selection of options. Allow users to choose one or multiple options.

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#### Number fields

Add user and listing fields that collect whole numbers with a minimum and maximum value. You can also use the field as a listing search filter.

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#### Video fields

Let users embed a YouTube video to their user profile or listings. 

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#### Mandatory and optional fields

Decide if listing fields are mandatory or optional to fill at listing creation.

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#### Public and metadata fields

Choose who can add and edit field data. Let suppliers fill public field information about their listings. Or create metadata fields, fully controlled by you, the marketplace operator, for trust signals like verification or background-check status listings, search ranking, featured listings, or keep fields entirely internal for your own operations.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![](https://images.prismic.io/sharetribe/da329e02-6437-4aa5-b567-7e704c3acdf1_1+-+Keyword+search.png?auto=compress%2Cformat&fit=max&w=3840)

![Search results filtered to yoga teaching offered by single class. The other listing type option is buying a multi-class package.](https://images.prismic.io/sharetribe/aC2YkidWJ-7kSY02_servicemarketplacelistingtypefilter.png?auto=format%2Ccompress&fit=max&w=3840)

![A search page for the Localtribe marketplace. On top of the page, there's a category filter, with accommodation chosen as the category. Further accomodation-specific filters for rent and pets allowed are shown.](https://images.prismic.io/sharetribe/ZkNgGyol0Zci9HDl_categoriesothermarketplaces.png?auto=format%2Ccompress&fit=max&w=3840)

![Listings of different bikes on a bike rental marketplace. Overlaid on top is a box with search filters. You can filter by category, price, keywords, and tire size.](https://images.prismic.io/sharetribe/f2886ed7-a1b2-4bcb-abda-e8fd23a974c8_Developer+platform+3+-+Design+unique+discovery+and+matching+experiences.png?auto=compress%2Cformat&fit=max&w=3840)

![In the background, a category filter on the search results page of a bike rentail marketplace. Overlaid on top is the feature in Console. The operator is creating a category filter and making it a primary filter.](https://images.prismic.io/sharetribe/395dab1c-af29-4dfc-9667-0008f0e2504a_3+-+Primary+and+secondary+filters.png?auto=compress%2Cformat&fit=max&w=3840)

![](https://images.prismic.io/sharetribe/4c8c4a59-69d5-4b34-8751-348593520a46_Listing+search+4+%E2%80%93+Sorting+options.png?auto=compress%2Cformat&fit=max&w=3840)

Listing search

### Create a smooth search and filtering experience for customers

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#### Location or keyword search

Our versatile search experience works for both local and global marketplaces. Make your primary search function location-based or keyword-based.

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#### Listing type filter

Create unique search experiences based on the type of listing someone is looking for. Add a listing type filter on your search page or build entirely separate paths for different audiences.

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#### Category filter

Help customers find what they're looking for with categories. Add category-specific filters to build a dynamic search experience.

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#### Availability, keyword, and price filters

Let customers filter search results by availability, keywords, and price. 

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#### Custom filters

Customize your search experience to your marketplace’s needs. Use your custom listing fields as search filters and create a unique filtering experience.

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#### Sorting options

Customize your sorting experience to your marketplace's needs. Choose default sorting fields or add your own custom listing fields for sorting and create a fully unique experience. Or curate listing order on the search page entirely according to your own criteria.

Transactions

## Get out-of-the-box support for marketplace transactions

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![The checkout page for yoga class booking with payment card and billing details. The booking is for a class called Ashtanga vinyasa yoga. ](https://images.prismic.io/sharetribe/2780d77f-bdd8-4f08-b351-da5f20f48583_Secure+payments+1+%E2%80%93+Built-in+checkout.png?auto=compress%2Cformat&fit=max&w=3840)

![Someone is about make a yoga clas booking. The marketplace operator has added a field to ask the customer's skill level to the checkout flow.](https://images.prismic.io/sharetribe/aZ7OBMFoBIGEgxL__servicebookingtransactionfield.png?auto=format%2Ccompress&fit=max&w=3840)

![The checkout page for bike rental with payment card and billing details. Overlaid is a box that shows the Stripe logo and accepted payment methods, which are major credit cards.](https://images.prismic.io/sharetribe/deb9d3f0-4449-47d1-b745-a4d5ce5dfe64_Secure+payments+2+%E2%80%93+Secure+payments.png?auto=compress%2Cformat&fit=max&w=3840)

![A sample profile page for a t-shirt seller called Neko Original Clothing. The page includes t-shirt listings as well as glowing reviews from customers. The logo of the seller is overlaid with a badge that denotes verification. The page also includes glowing reviews from customers.](https://images.prismic.io/sharetribe/9fb7ac3e-ed29-4735-a302-6b2bf7c09296_Payments+3+%E2%80%93+KYC+process+for+suppliers.png?auto=compress%2Cformat&fit=max&w=3840)

![The checkout page for bike rental booking with payment card and billing details. The booking is for a bike called Downhill Destroyer. Overlaid is a bix that shows many accepted currencies, from pounds to dollars to euros.](https://images.prismic.io/sharetribe/435a1bc7-b864-4443-81dd-7bced32ef0a0_Secure+payments+3+%E2%80%93+Payments+in+26+countries.png?auto=compress%2Cformat&fit=max&w=3840)

![An email notification from the sample marketplace Yogatribe tells a provider that they've received a payment for a booking. Overlaid is a box with a Stripe logo and a money transfer symbol, denoting that Stripe takes care of payouts.](https://images.prismic.io/sharetribe/f5a1d5a6-f229-4922-a92a-ee25e874b832_Secure+payments+4+%E2%80%93+Automatic+payouts.png?auto=compress%2Cformat&fit=max&w=3840)

![An email notification from the sample marketplace Biketribe tells a bike renter that they've received a payment for a booking. Overlaid is a box with a Stripe logo, an opened lock symbol, and a money transfer symbol, denoting that the funds have been released after payment.](https://images.prismic.io/sharetribe/8cbd0ba7-8ee2-4b82-859f-3b89ce3d97e0_Secure+payments+5+%E2%80%93+Delayed+payouts+for+bookings.png?auto=compress%2Cformat&fit=max&w=3840)

Secure online payments

### Facilitate payments between suppliers and customers 

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#### Built-in checkout

Get a built-in, industry standard checkout process, complete with collecting billing details and payments. Let customers save their payment card for future sessions.

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#### Custom transaction fields

Ask users for the right information at the beginning of a transaction. Use transaction fields to structure bookings, purchases, inquiries, offers, or requests with relevant details. Make transacting clear, easy, and efficient.

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#### Secure payments

Sharetribe uses [Stripe](https://stripe.com/partners/directory/sharetribe) to facilitate online payments. Stripe is a leading online payment processor for businesses of all sizes and has excellent solutions for marketplaces.

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#### KYC process for suppliers

Collect all the necessary information from your suppliers to send them money. Stripe conducts a Know Your Customer process for each supplier who signs up to receive payments through your platform.

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#### Payments in 26 countries

Through Stripe, Sharetribe automatically supports payments in 26 countries. [Find out if we support payments in your currency.](https://www.sharetribe.com/help/en/articles/8418388-countries-and-currencies-supported-by-stripe)

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#### Automatic payouts

Once a transaction is over, Stripe will automatically send a payment to the supplier. You do not need to send money to anyone manually.

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#### Delayed payouts

Stripe holds the customer's payment until a transaction is complete. The supplier will receive the money when the booking period is over or when the customer has received their order.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![An email notification from the sample marketplace Localtribe tells a supplier they've received a payment for a booking. Overlaid is a box with a Stripe logo, the number 10%, and the Localtribe logo, denoting that Stripe takes care of commission payments.](https://images.prismic.io/sharetribe/e3391d4e-5779-47dc-99e2-81cbbd885d6e_Transactions+5+%E2%80%93+Automatic+commissions.png?auto=compress%2Cformat&fit=max&w=3840)

![A snapshot of a sample marketplace for selling t-shirts. Overlaid on top are three boxes showing an equation: Zapier plus Chargebee equals subscriptions.](https://images.prismic.io/sharetribe/6c557340-dc8c-4e9b-b36a-26aeb409a036_Monetization+2+%E2%80%93+Collect+a+commission+Charge+a+subscription+or+listing+fee.png?auto=compress%2Cformat&fit=max&w=3840)

![The Localtribe welcome page, overlaid with Sharetribe, Zapier, and Stripe logos in succession to signal these can be combined.](https://images.prismic.io/sharetribe/ZwflcIF3NbkBXMtF_anymarketplace-differentmonetizationmethods.png?auto=format%2Ccompress&fit=max&w=3840)

![Three images of t-shirts, overlaid with Sharetribe, Zapier, and Stripe logos in succession to signal these can be combined.](https://images.prismic.io/sharetribe/Zwfk8YF3NbkBXMqx_productmarketplace-differentmonetizationmethods.png?auto=format%2Ccompress&fit=max&w=1920)

Monetization

### Monetize your marketplace from day one

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#### Collect a commission

Split payments between yourself and the supplier. [Charge a commission](/features/monetization-methods/#commission) from your customers, providers, or both. Decide percentage and minimum commission rates in Console or charge a flat fee. You receive your commission automatically from each paid transaction.

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#### Charge a subscription

Restrict access to your marketplace or limit posting, viewing, or transaction rights with Sharetribe's access control features. Use Sharetribe's [pre-built Zapier integration](/features/pre-built-integrations/) and a payment service like Stripe to [automate subscription payments](/features/monetization-methods/#membership-and-subscription) and collect recurring payments from your users.

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#### Charge a listing fee

Turn on listing approval and implement listing fees to get a listing published. Use [Sharetribe's Zapier integration](/features/pre-built-integrations/) and a payment service like Stripe to [automate listing fee payments](/features/monetization-methods/#listing-fee).

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#### Charge a lead fee

Build a simple reverse marketplace flow where customers post listings and suppliers reach out to them. [Charge suppliers a lead fee](/features/monetization-methods/#lead-fee) before granting them the right to contact a customer and revoke the right afterward. Use [Sharetribe's Zapier integration](/features/pre-built-integrations/) and a payment service like Stripe to automate the flow.

[More on marketplace monetization ](/features/monetization-methods/)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![A bike listing with images and a map. Overlaid on top is a box with images of two marketplace users, Sjoerd and Juho, giving each other five-star ratings.](https://images.prismic.io/sharetribe/6dae62cc-3ce2-40d2-ba97-63084cc91479_Reviews+1+%E2%80%93+Image+carousel+layout+with+thumbnails.png?auto=compress%2Cformat&fit=max&w=3840)

![A t-shirt with a print of a stylized kitten and the text ORIGINAL. Below are images of people wearing t-shirts and a map. Overlaid on top is a box with a glowing review from a seller to a t-shirt buyer.](https://images.prismic.io/sharetribe/ab9f067b-bd9c-48ad-b46c-bbe3c0e4ca6f_Reviews+2+%E2%80%93+Five-star+ratings+and+text+reviews.png?auto=compress%2Cformat&fit=max&w=3840)

![A page showing elements of a listing page: an image of a restful person doing yoga and map where the class happens. Overlaid is a box that shows a customer can't see the review they received before they review the provider in return.](https://images.prismic.io/sharetribe/a7f94669-0cc7-48e1-8e97-4dcfc4f7c766_Reviews+3+-+Double-blind+review+process.png?auto=compress%2Cformat&fit=max&w=3840)

![A sample profile page for a t-shirt seller called Neko Original Clothing. The page includes t-shirt listings as well as glowing reviews from customers. A glowing review from Sjoerd is highlighted in an overlaid box.](https://images.prismic.io/sharetribe/6ca3b627-21f3-4816-9372-3bb2f4512f62_Reviews+4+%E2%80%93+Reviews+in+profiles+and+listings.png?auto=compress%2Cformat&fit=max&w=3840)

Reviews

### Conclude every transaction with two-sided reviews to build trust

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#### Two-sided review system

Two-sided reviews are an industry standard. Collect reviews automatically from customers and suppliers after a transaction.

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#### Five-star ratings and text reviews

Get the industry-standard review structure. Five-star ratings are an easy and fast way to evaluate different listings. Text reviews give more detail about the experience.

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#### Double-blind review process

To prevent feedback extortion, reviews are only published once both parties have left them or the review period is over.

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#### Reviews in profiles and listings

The reviews a user has received appear on their listings and profiles. Build trust with visible reviews. Edit review content. Add reviews manually on behalf of users.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_33XP1aFZTgKY82TFAvQwGkYTrMcg)

![A conversation about booking a yoga class in chat format between a yoga studio and a prospective student. The customer wants to know if thew classes are suitable for beginners. They are.](https://images.prismic.io/sharetribe/e3b4afea-fcee-4b6c-a435-04f3bd9aeb68_Messaging+and+notifications+1+%E2%80%93+Messaging+system.png?auto=compress%2Cformat&fit=max&w=3840)

![In the background, images of two people wearing print t-shirts, photographed from the back, and three green shirts on hangers. Two inbox banners overlaid in boxes on top show messages from prospective buyers. ](https://images.prismic.io/sharetribe/86fca7de-c242-4c3b-a156-ea515e8d1e0a_Messaging+and+notifications+2+%E2%80%93+Inbox.png?auto=compress%2Cformat&fit=max&w=3840)

![A box with an email notification to Janne, a tour customer, overlaid on top of a map and a listing bubble. The email shows the tour provider Lapland Tour's message from the marketplace and has a call-to-action button to answer the message.](https://images.prismic.io/sharetribe/1083f6d5-fd34-4625-b87d-f9de1d5466d7_Messaging+and+notifications+3+%E2%80%93+Email+notifications.png?auto=compress%2Cformat&fit=max&w=3840)

Messaging

### Enable in-app communications to help your users connect

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#### Messaging system

Allow your customers and suppliers to send messages to each other.

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#### Inbox

Each user has an inbox where they receive messages of booking requests, accepted bookings, new messages, and more.

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#### Email notifications

Choose the email notifications that are sent from your marketplace. Determine the content and style of the emails. No user will miss a new booking request or order.

Marketplace management tools

## Manage your marketplace business at any scale with world-class tools.

[Learn more about Sharetribe's marketplace management tools](/features/marketplace-management/)

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## Create a marketplace today!

* Launch quickly, without coding
* Extend infinitely
* Scale to any size
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