# Build a marketplace for digital products with Sharetribe

## Create a platform where people can sell digital files from art and patters to plugins

![Example digital product marketplace for knitting patterns called Yarntribe. The hero section of the marketplace says "Find your next pattern" with an image of a woman knitting in the background.](https://images.prismic.io/sharetribe/Adj3UgSbIrT_jHSp_hero_digital-marketplace.png?auto=format%2Ccompress&fit=max&w=3840)

Launch a digital product marketplace in a day

## All essential digital product marketplace features available out of the box

[![Document being downloaded](https://sharetribe.cdn.prismic.io/sharetribe/-QAfh2nNkEjnwLEV_File-Document-Download-Save--Streamline-Core.svg)Digital downloads](#digital-downloads)[![A paint brush](https://sharetribe.cdn.prismic.io/sharetribe/96b4e921-429c-4839-8a94-595d7ed38447_paintbrush-2-8.svg)Custom digital work](#custom-digital-work)[![A cloud](https://sharetribe.cdn.prismic.io/sharetribe/VipkcIj9XkVjlZnn_Cloud-Check--Streamline-Core.svg)Built-in file storage](#built-in-file-storage)[![A user and a pencil](https://sharetribe.cdn.prismic.io/sharetribe/96d3bc18-275e-459d-9e53-c91848e987cf_user-edit-pencil-3.svg)Users and listings](#user-and-listings)[![Magnifying glass](https://sharetribe.cdn.prismic.io/sharetribe/e2e21ebe-d006-4b40-9a2d-6fea2097924e_magnifying-glass-9.svg)Search and matching](#search)[![Two credit cards](https://sharetribe.cdn.prismic.io/sharetribe/d4d309e6-90d9-45ba-8918-8cb4e00265a0_credit-card-4-7.svg)Secure payments](#secure-payments)[![Two chat bubbles](https://sharetribe.cdn.prismic.io/sharetribe/5dce34d9-189d-4d6e-8e21-e95b9b23804b_chat-two-bubbles-oval-5.svg)Messaging and notifications](#messaging-and-notifications)[![A thumbs-up](https://sharetribe.cdn.prismic.io/sharetribe/8c43a982-e867-4e93-b161-0bc1fe573231_like-1-6.svg)Reviews](#reviews)[![A fountain pen](https://sharetribe.cdn.prismic.io/sharetribe/8043b671-efb3-4d34-8958-b88f3719871d_pen-2-9.svg)Content management](#content-management)[![A lightning](https://sharetribe.cdn.prismic.io/sharetribe/fbe71475-540e-43e1-9d68-b9b506d745bc_flash-2-2.svg)Pre-built integrations](#pre-built-integrations)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![A seller is creating a listing for a cardigan pattern. The listing image is of a lovely green cardigan.](https://images.prismic.io/sharetribe/h9UzTr76GBlj0_j7_Streamlinedigitalfilessales.png?auto=format%2Ccompress&fit=max&w=3840)

Automatic digital downloads

### Streamline digital files sales

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#### Upload files directly to a listing

Sellers can upload up to 10 files per listing, up to 1 GB each. Files stay hidden until a customer completes a purchase.

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#### Automatic unlock and delivery

Payment automatically unlocks the files, and the customer can download them right on the transaction page. No manual delivery step, no external link or storage needed.

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#### One-sided, customer-only reviews

Customers are asked to leave a review seven days after purchase. For sellers, the purchase process is fully streamlined: no need to send a file, no need to review the customer.

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#### A report window before every review

Before the review period starts, customers have seven days to report an issue with a file, giving the marketplace operator the chance to review and resolve it in the customer's or seller's favor.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![A customer is asking for a knitting designer to create a custom cardigan pattern with clouds. The sellers sends three options and the customer chooses one.](https://images.prismic.io/sharetribe/zu892tFnpPn7Q5iw_Supportsellingmade-to-orderdigitalwork.png?auto=format%2Ccompress&fit=max&w=3840)

Custom digital work

### Support selling made-to-order digital work

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#### Price negotiation or fixed pricing

Choose how sellers and customers agree on price: negotiate a custom quote for scoped work, or set a fixed price for a customizable product.

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#### Collect briefs and specs upfront

Collect the information a seller needs to get started, like a brief, sizing, brand colors, reference material right when a transaction begins.

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#### File attachments in messages

Let sellers deliver drafts, revisions, and final files directly in the transaction thread, no separate storage needed. 

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![Digital files stored in Sharetribe Console. Listing files are stored as protected files, which are revealed after purchase. In addition, users can send message files.](https://images.prismic.io/sharetribe/zRoTaXE4jEBJQgG8_Nothird-partyfilehostrequired.png?auto=format%2Ccompress&fit=max&w=3840)

Built-in file storage

### No third-party file host required

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#### Files live on your platform

All files uploaded to listings or attached to messages are hosted directly on Sharetribe. No juggling integrations or links to Dropbox, Google Drive, or S3\. The files, the sale, and the delivery all happen on your marketplace.

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#### Automatic security scans

Every file uploaded to your marketplace is automatically scanned, so you and your users don't have to worry about malware hiding in a download. Malicious files are deleted automatically.

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#### Files stay protected until purchase

Uploaded files are inaccessible until a transaction unlocks them, keeping paid content secure from anyone who hasn't bought it.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![A seller's profile page with a description and all their listings. Overlaid is the signup form for the Yarntribe marketplace with also Google and Facebook login as options.](https://images.prismic.io/sharetribe/nZfWt5p04d6cCmhK_Letuserscreateprofilesandaddtheirproducts.png?auto=format%2Ccompress&fit=max&w=3840)

Users and listings

### Let users create profiles and add their products

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#### User profiles

Each seller gets a personal profile page. Profiles include information about the individual or business, plus reviews to build trust.

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#### Customizable user data

Create unique experiences for sellers and customers with user types. Add custom fields to the signup flow to collect relevant information, and restrict permissions to post listings or start transactions on a user-by-user basis. Add operator-controlled metadata to assign things like verification or power-user status.

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#### Streamlined listing creation

Sellers enjoy a clear, step-by-step listing creation process. They can save draft listings and finish them later.

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#### Stunning listing pages

Choose the listing page layout that fits the types of digital products on your marketplace best. Showcase preview images, file details, and customer reviews.

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#### Customizable listing data

Add custom fields and filters to create unique listing creation and search experiences. Create categories and subcategories for different types of digital products.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![The Yarntribe search page with multiple filters like category, craft, difficulty, and yarn weight.](https://images.prismic.io/sharetribe/RL-BJaqC2DrDdk4a_Choosethesearchfunctionality.png?auto=format%2Ccompress&fit=max&w=3840)

Search and matching

### Choose the search functionality and layout that fits your marketplace

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#### Keyword search

Make it easy for customers to find exactly the file or service they're looking for.

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#### Category filter

Help customers browse by type of digital product. Create up to three levels of categories and add category-specific filters.

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#### Price and keyword filters

Let customers sort by price or keyword and update results instantly.

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#### Custom search filters

Use your custom listing data fields as search filters to build a unique filtering experience through file format, license type, style, or more.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![Checkout page in Yarntribe with payment details and billing details. Overlaid are the downloadable file links for the pattern and abbreviations that are revealed after purchase.](https://images.prismic.io/sharetribe/vA3WE9BRL3wG-2Ey_Monetizeyourplatform.png?auto=format%2Ccompress&fit=max&w=3840)

Secure payments

### Monetize your platform through commissions on all downloads

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#### Secure online payments

Sharetribe uses [Stripe](https://stripe.com/partners/directory/sharetribe) to facilitate secure online payments. Stripe is an online processing solution for businesses of all sizes and has great solutions for marketplace payments.

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#### KYC process for sellers

Collect all the necessary information from sellers to send them money.

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#### Payments in 26 countries

Through Stripe, Sharetribe automatically supports payments in 26 countries. [Find out if we support payments in your currency.](https://www.sharetribe.com/help/en/articles/8418388-countries-and-currencies-supported-by-stripe)

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#### Automatic payouts

Stripe automatically sends payment to the seller once a purchase is complete. You don't need to send money manually or worry about regulation or compliance—Stripe takes care of that for you.

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#### Delayed payouts for purchases

Stripe securely holds the customer's payment until the seven-day file report window for digital downloads closes or until custom files are deliver successfully. Payment sent to the seller only after a successful transaction concludes.

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#### Automatic commission payments

Define a [commission](/features/monetization-methods/#commission) percentage and an optional minimum commission fee in Console. Stripe automatically charges it on all transactions.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![A seller and customer are having a conversation about a missing instruction. The seller sends the missing instruction to the customer and updates the file for future purchases.](https://images.prismic.io/sharetribe/dudvcTiPNJlcyNXg_Letsellersandcustomerscommunicatein-app.png?auto=format%2Ccompress&fit=max&w=3840)

Messaging and notifications

### Let sellers and customers communicate in-app

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#### Messaging system

Let customers and sellers message each other to ask questions, agree on details, and share briefs and files.

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#### Inbox

Each user has an inbox where they receive messages about purchases, requests, new messages, and more.

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#### Email notifications

Choose the email notifications that are sent from your marketplace. Determine the content and style of the emails. No user will miss a purchase or message.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![](https://images.prismic.io/sharetribe/G_5CawbQU5KH47Ti_Buildtrustthroughreviews.png?auto=format%2Ccompress&fit=max&w=3840)

Reviews

### Build trust through reviews

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#### Five-star ratings and text reviews

Enjoy a built-in, industry-standard marketplace review flow. Five-star ratings are a fast way to evaluate a purchase; free text reviews add more detail.

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#### Customer-only reviews for simple file sales

For straightforward digital downloads, only the customer reviews the product. Sellers don't need to leave a review.

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#### Reviews in profiles and listings

All reviews a user receives appear on their listings and user profile, building trust with visible testimonials.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![](https://images.prismic.io/sharetribe/QwwfZ22N_iwiZDSF_createcontentpages.png?auto=format%2Ccompress&fit=max&w=3840)

Content management

### Create beautiful content pages

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#### Landing page

Add text, images, and video. Feature file categories, sellers, or collections. Communicate your value proposition with style.

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#### Content pages

Easily create beautiful content pages like an FAQ, a Team page, or alternative landing pages. Feature your latest or best inventory in your content. Manage and edit everything in Console.

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#### Blog

Create a blog for content marketing. Feature your sellers and their work. Build expertise in your niche.

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#### Marketplace texts

Edit even the smallest texts like button labels, error messages, and help texts. Match every term with your concept, language, and style.

[More on content management ](/features/content-management/)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![Yarntribe marketplace home page. Overlaid on top are three boxes connected by arrows. The first box has the Sharetribe logo. The second box has the Zapier logo. The third box says 5000+ apps and zaps.](https://images.prismic.io/sharetribe/o4rP48uPTbEBlP1l_usezapier.png?auto=format%2Ccompress&fit=max&w=3840)

Pre-built integrations

### Use Zapier and other no-code integrations to automate tasks

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#### Different marketplace monetization methods

Use Zapier to automate [different monetization methods](/features/monetization-methods/) for your marketplace. Add memberships, subscriptions, listing fees, or lead fees with services like Stripe or Chargebee.

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#### SMS notifications

Connect your Sharetribe marketplace with Twilio and notify users by SMS when something happens on your platform.

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#### Marketing automation

Connect your marketplace with a marketing automation platform like Hubspot or Salesforce.

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#### ​Thousands of other app integrations through Zapier

Zapier supports over **5,000** apps. Connect your marketplace to the services and platforms you need through zaps.

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#### Third-party tools

Use existing integrations to extend operator tools and make marketplace management a breeze. Add analytics, social media automation, get marketplace insights, affiliate programs, and more with [third-party integrations](/features/pre-built-integrations/) from Sharetribe's partners.

[More on pre-built integrations ](/features/pre-built-integrations/)

Extend infinitely with custom code

## Customize your design and workflow. Add any unique feature. Integrate any third-party service with Sharetribe's developer platform.

[![A monitor with code and an image](https://sharetribe.cdn.prismic.io/sharetribe/954a6308-38f9-4bf8-97dc-c3940a581175_code-monitor-2-5.svg)Headless marketplace solution](#headless-marketplace-solution)[![One big square, connected to three small ones below](https://sharetribe.cdn.prismic.io/sharetribe/071c94bd-3095-491b-96b2-aa3f09e54664_hierarchy-14-2.svg)Customizable data schema](#customizable-data-schema)[![A bill of money](https://sharetribe.cdn.prismic.io/sharetribe/d3e6ffca-a7d1-44b3-8208-056cc2407fb7_bill-2.svg)Transaction engine](#transaction-engine)[![Three linked circles](https://sharetribe.cdn.prismic.io/sharetribe/1e1cdff0-d917-4f5a-8547-9cfabd067665_share-link-1.svg)Integrations](#integrations)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![Yarntribe homepage overlaid with a colorpicker and the Apple App Store and Google Play Store logos.](https://images.prismic.io/sharetribe/PcMftBeNQIaWZ2Zh_Headlessmarketplacesolutiondigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

Headless marketplace solution

### Take full control over your design and layout, on all devices

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#### Design a unique visual style and layout

Make your marketplace look and feel exactly the way you want.

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#### Build a native mobile app

Sharetribe's headless software allows you to build a frontend application for any device. Build a native mobile app and connect it to our powerful backend—handy if customers want to browse and buy digital products on the go. You can also use [a no-code wrapper](/changelog/launch-a-mobile-app-with-twinr/) or a third-party template to [launch a marketplace mobile app](/features/marketplace-mobile-app/) even faster.

[More on headless marketplace solution ](/features/headless-marketplace-solution/)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![A snapshot of the Yarntribe home page. Overlaid on top are several boxes showing code. The two on top show a like symbol and a follow button, showing that these features can be added with coding.](https://images.prismic.io/sharetribe/aT4i1rp8oF_WFmSk_Customizabledataschemadigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

Customizable data schema

### Personalize your user experience and add new features quickly

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#### Create a unique customer experience

Ask your customers about their preferences and offer recommendations. Add wish lists, favorites, and options to follow sellers, among others. Build a file library for purchased items.

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#### Build seller tools

Add seller dashboards to manage and monitor performance, track downloads, and highlight specific reviews.

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#### Allow product variations

Enable sellers to create multiple variations of the same product, like colors or sizes, with unique prices and inventory for each variation.

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#### Add portfolios and licensing details

Let sellers showcase past work and specify usage rights or license terms for each file.

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#### Build any feature you need

With Sharetribe's customizable data schema, you can create the exact seller and customer experiences you want.

[More on customizable data schema ](/features/customizable-data-schema/)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![The default digital file transaction process graph overlaid with a listing thumbnail and buy now buttons for a cardigan pattern.](https://images.prismic.io/sharetribe/ylKNWlCfRKP2AAb2_Builduniquetransactionflowsdigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

Transaction engine

### Build unique transaction flows

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#### Build unique negotiation flows custom work

Add steps to your transaction process. Modify Sharetribe's existing price negotiation process to your exact needs: add milestones, extra charges, revision limits, and more.

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#### Add version or update handling

Build custom logic to notify past customers when a file they've purchased gets updated, or to manage version history for a listing.

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#### Add customizable pricing

Create complex pricing schemes. Allow sellers to create discount codes or give a lower commission rate to power sellers.

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#### Create custom cancellation and refund rules

Decide how and when a customer can cancel or request a refund for a digital purchase.

[More on transaction engine ](/features/transaction-engine/)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![snapshot of the Yarntribe home page. Overlaid on top are two boxes with code and credit card symbols.](https://images.prismic.io/sharetribe/MehdojMxNMxhw2gr_Connectyourmarketplacedigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

Integration API, Events & SSO

### Connect your marketplace with any third-party software

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#### Add licensing or e-signature tools

Integrate a license management or e-signature service to formalize usage rights for higher-value custom work.

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#### Automate additional file processing

Trigger file conversion, watermarking, or compression through a third-party service whenever a new file is uploaded.

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#### Support payments in any country

Integrate the payment provider of your choice to support payments in the country and currency of your choice.

[More on custom integrations ](/features/custom-integrations/)

Run your marketplace at any size

## Sharetribe's hosted cloud infrastructure and advanced marketplace management tools ensure your platform scales to any size.

[![floppy disk](https://sharetribe.cdn.prismic.io/sharetribe/MhV28sMwrb5PsgVD_Floppy-Disk--Streamline-Core.svg)File storage and management](#file-storage)[![A screwdriver and wrench](https://sharetribe.cdn.prismic.io/sharetribe/f9b13742-3224-48e1-ad97-446f084eb7fa_screwdriver-wrench.svg)Marketplace management](#marketplace-management)[![A monitor with code and an image](https://sharetribe.cdn.prismic.io/sharetribe/954a6308-38f9-4bf8-97dc-c3940a581175_code-monitor-2-5.svg)Hosted cloud infrastructure](#hosted-cloud-infrastructure)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![Sharetribe Console listing management page overlaid with listing and message file sections.](https://images.prismic.io/sharetribe/ELdI1jrpRj66UvfS_Filestorageandmanagementdigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

File storage and management

### Stay in control of every file on your platform

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#### View, download, or delete any file from Console

See every file uploaded to a listing or attached to a transaction, and manage them individually per listing or per transaction.

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#### Remove a file without revoking access to others

Delete a file from a specific sale at any time without affecting access for customers who already purchased it. Or choose to delete an expired or faulty file across your platform.

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#### Pause uploads and downloads platform-wide

Pause all file uploads and downloads across your marketplace at once if needed. This is a useful lever if you run into spam or abuse related files.

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![Yarntribe user management page in Console overlaid by a filtered search for users who joined in May 2025, can post listings, and have added payout details.](https://images.prismic.io/sharetribe/gPmGB8FjyxKWk9kG_Marketplacemanagementdigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

Marketplace management

### Manage your marketplace with Sharetribe's world-class tools

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#### Filter and analyze marketplace data

Filter users, listings, and transactions based on different conditions to streamline day-to-day operations. Analyze and monitor data to discover actionable insight.

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#### Curate user generated content

Preview and approve listings before they are published. Fix typos and contact sellers to improve listings.

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#### Manage purchases as admin

Manage orders in your marketplace. Take action on behalf of users, cancel purchases in case of problems, add late reviews and more.

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#### Monitor discussions

Make sure users respect your platform's terms and conditions. Monitor discussions on your marketplace.

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#### Remove bad actors

Warn and remove users who engage in inappropriate behavior on your marketplace.

[More on marketplace management tools ](/features/marketplace-management/)

![](/_next/image?url=%2Fgrainygradient.png&w=3840&q=75&dpl=dpl_82v4xH16D3BGMCLMw1LkRa8WwFyJ)

![A snapshot of the Yarn tribe homepage, overlaid with boxes showing a server symbol and a shield symbol for security.](https://images.prismic.io/sharetribe/Y8js-qvnpnr--pCM_hostedcloudinfrastructuredigitalfiles.png?auto=format%2Ccompress&fit=max&w=3840)

Hosted cloud infrastructure

### No matter how many users, files, and purchases, your marketplace will perform

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#### No hard limits on data and traffic

No matter how big your marketplace becomes, Sharetribe's robust infrastructure will handle your data storage and traffic needs.

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#### Server monitoring

Never worry about traffic spikes or performance issues. Sharetribe takes care of server monitoring for you. We maintain [excellent uptime](https://status.sharetribe.com/).

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#### Data backups

Sharetribe backs up your marketplace data and keeps it safe and secure.

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#### Security and compliance

Sharetribe secures your data and complies with relevant regulation. You can focus on building your marketplace business.

[More on hosted cloud infrastructure ](/features/hosted-cloud-infrastructure/)

Starting a digital product marketplace has never been easier

## From first-timers to seasoned veterans, Sharetribe has helped thousands of founders make their idea a success.

[![Landing page of Gritty In Pink, a marketplace to empower women in music.](https://images.prismic.io/sharetribe/aIs9pKTt2nPbZmRg_Gritty-in-pink-marketplace-landingpage.png?auto=format%2Ccompress&fit=max&w=3840)![Headshot of Gritty In Pink marketplace founder Shira Yeving wearing a black lether jacket, smiling, against pale gray background.](https://images.prismic.io/sharetribe/aIs9bKTt2nPbZmRD_Shira-yevin-gritty-in-pink.png?auto=format%2Ccompress&fit=max&w=1920)Shira Yevin from Gritty In PinkGritty In Pink launched a marketplace and saw sixteen months of continuous growthContinue reading](/customers/gritty-in-pink/)[![Screenshot of the landing page of socialbnb, a marketplace for responsible travel alternatives.](https://images.prismic.io/sharetribe/aIsf1KTt2nPbZlub_socialbnb-marketplace-landingpage.png?auto=format%2Ccompress&fit=max&w=3840)![Headshot of socialbnb co-founder Nils Lohmann in a green t-shirt, smiling, against a turquoise textured background.](https://images.prismic.io/sharetribe/aIseVqTt2nPbZltu_Nils-lohman-socialbnb-new-1-.jpg?auto=format%2Ccompress&fit=max&w=3840)![Headshot of socialbnb co-founder Alexander Haufschild in a black t-shirt, smiling, against a turquoise textured background.](https://images.prismic.io/sharetribe/aIsfUaTt2nPbZluH_Alexander-Haufschild.png?auto=format%2Ccompress&fit=max&w=828)Nils Lohmann & Alexander Haufschild from socialbnbsocialbnb connects travelers with social impact projects across 45 countriesContinue reading](/customers/socialbnb/)[![Screenshot of the landing page of Gearsource, a marketplace for professional audio and staging equipment.](https://images.prismic.io/sharetribe/aIs0SKTt2nPbZmD4_Gearsource-marketplace-landingpage.png?auto=format%2Ccompress&fit=max&w=3840)![Headshot of Gearsource founder Marcel Fairbairn wearing sunglasses and a gray t-shirt.](https://images.prismic.io/sharetribe/aIsgSKTt2nPbZluy_Marcel-Fairbairn-Gearsource.jpeg?auto=format%2Ccompress&fit=max&w=1920)Marcel Fairbairn from GearSourceGearSource survived three re-platforms and found stability after two decadesContinue reading](/customers/gearsource/)[More founder stories→ ](/customers/)

## Browse [marketplaces built with Sharetribe](/customers/gallery/), or check out what people say about us on review sites:

Capterra

G2 Crowd

Trustpilot

## Frequently Asked Questions

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### What is a digital product marketplace?

A digital product marketplace is a website (or sometimes a mobile app) that brings digital goods from multiple sellers together in one place. Customers find files like templates, patterns, plugins, or stock media on the same platform and buy them directly, or commission custom digital work. Etsy's digital downloads and Creative Market are examples of popular digital product marketplaces.

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### What kinds of digital products can I sell on a Sharetribe marketplace?

Anything that's delivered as a file works well with Sharetribe's _Digital download_ transaction process: design templates, fonts, patterns, software plugins, stock photos, music tracks, ebooks, and more. For made-to-order work like commissioned art, logo design, or copywriting, use transaction fields and message file attachments instead, so sellers can collect a brief and deliver custom files directly in the conversation. Most common file types are supported. Executables and scripts are blocked for security reasons.

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### How are digital files delivered to customers?

Files uploaded to a listing stay hidden until purchase. Once a customer buys the listing, payment automatically unlocks the files, which they can download right on the transaction page—no manual delivery step, and no third-party file host or link required. For custom work, the seller sends the finished product as a file attachement on the transaction page.

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### Are digital files hosted on Sharetribe secure?

Yes. Files are inaccessible until a transaction unlocks them, and every file uploaded to your marketplace is automatically scanned. As the marketplace operator, you can also view, download, or delete any file from Console, and pause file uploads and downloads platform-wide if you ever need to.

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### Who is Sharetribe for?

Sharetribe is for marketplace founders, whether first-time or seasoned entrepreneurs. Our software supports your journey from building your platform to onboarding supply and launching your platform – and beyond. Sharetribe supports your marketplace from its early days to when it has hundreds of thousands of users. And our educational content on [Marketplace Academy](/academy/) is a fantastic resource for any founder.

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### How does Sharetribe work?

You create an account and start setting up your marketplace with our no-code builder. You can review your setup and changes on your Test marketplace. In our builder, you determine general settings like your marketplace's name, layout and design, search settings, and transaction and listing settings, including enabling digital files. You also create your marketplace's content pages, from your landing page to any other pages you might need, like a blog or an FAQ. Once your marketplace is ready, you subscribe to set it live.

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### Is it easy to build a digital product marketplace with Sharetribe?

Yes! With Sharetribe, you can build a marketplace without touching a single line of code. You define your marketplace layout, listing settings, transactions, and more in Console with our intuitive marketplace builder. Since Sharetribe is dedicated to marketplaces, all settings align with industry best practices and are easy to configure.

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### What should I do if I still need help?

Get in touch with us! Our support team is here to help with any questions or problems. We answer all questions within 24 hours, often way faster. We will help you get the most out of Sharetribe. If you're not a developer but want to have custom functionality on your Sharetribe marketplace, we'll be happy to help you [find a qualified marketplace developer](/experts/).

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### How much does it cost to build a marketplace with Sharetribe?

The Sharetribe Build plan is $39/month with a **14-day free trial**. Once you're ready to set your marketplace live and invite actual users, you can subscribe to a live plan, which start at $99/month. If you want to build custom functionality, you can [hire a qualified expert from our network](/experts/). Hire a developer to build just one feature or create a fully unique custom design. The cost of custom development on top of Sharetribe depends on your requirements. 

Start your 14-day free trial

## Create a marketplace today!

* Launch quickly, without coding
* Extend infinitely
* Scale to any size
[Start free trial](https://console.sharetribe.com/new)

No credit card required